Rich Text editor updates Follow

Comments

8 comments

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    Brad Ladwig

    These updates look phenomenal.  Great job!

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    Allen Hancock

    It seems the feature set of Rich Content ticket has reached a level of maturity that will let us take advantage of the new feature.

     

    The use of agent @messaging is very nice indeed. Thanks for all the hard work!

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    Wouter van Gessel

    We want to turn off the option for agents to add widgets to the editor (the puzzle icon). We don't want our agent to use these features. Where can I turn this off?

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    Greg

    Hi Wouter! Agents are unable to install apps from the Marketplace, so there's nothing to worry about there! As long as none of your admins install any apps, this won't be an issue for you.

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    Grant O'Neill

    Is there any reason the editor options aren't displayed by default? I understand that shortcut keys for bold, italics (etc) are handy, but there's no reason to hide the controls by default. Having to click the "T" icon to show the toolbar isn't intuitive, when those options could simply be visible automatically. This should at least be a user/account preference.

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    Anthony Okumura

    Hi Grant- thanks for your feedback. Embedding the formatting options in the "T" icon allows us to maximize the real estate in the editor toolbar. This way we can add more formatting options in the future, and allows space for you to embed Editor Apps, which if you're interested, can be found here.

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    Grant O'Neill

    Sure, but it's a huge blank bar for 99% of users, I bet. There are only a handful of add ons available which appear in the bar, and I'd be extremely surprised if many users have more than one or two installed. I've got two installed myself, but even if I had 10, I could still fit the entire toolbar in the blank space.

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    Anthony Okumura

    Hi Grant- I definitely see your point, as it will vary by organization and use case. I'll pass this along to our product management team. Thanks again for your feedback!

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