Are API tokens user specific or account wide? Follow



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    Pat Prince

    Just to clarify - if the user account of the Administrator who generated to the token is disabled, does the token remain usable or does it get disabled also?

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    Dwight Bussman

    HeyO Pat,

    The API token itself remains active even after the user is deleted. 

    Note: if you are using the token with that former admin's email address, it would cease to work once that user no longer had permissions (whether suspended/deleted/demoted).

    As another point of clarification - OAuth tokens do not behave the same as API tokens. When an agent is demoted/deleted, OAuth tokens  for that user are automatically destroyed.

    Please let me know if I'm failing to describe this well enough or if this helps to answer your question!

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