How do I find the ID of a ticket form?
The ticket form ID can be found in the url of the ticket form. Click the Admin icon () in the sidebar, then select Manage > Ticket Forms. At this point you can view the ID for any form by selecting the form in question, then viewing the URL at the top of the page. The ticket form ID will be displayed at the end of the URL.
For more information on ticket forms, see Creating ticket forms to support multiple request types (Professional Add-on and Enterprise).