How do I find the ID of a ticket form?

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5 Comments

  • Jessie Schutz

    Hey Heather!

    The most likely scenario is that we didn't build it that way to start with, and changing it hasn't registered high enough on the to-do list for UI improvements. It would definitely make sense to do it that way, though. I don't see any posts about it in Product Feedback, but you can definitely start a new thread over there if you'd like!

    1
  • Heather R

    Hi Margaret,

    I think you can go to your browser and type in: 

    https://ENTERYOURDOMAINHERE.zendesk.com/api/v2/ticket_forms.json

    Then search for the raw name and you should be able to find the form ID number in the jumble of stuff on your screen hopefully!!

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  • Heather R

    Why not list the form ID in the list of forms?

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  • Margaret Jones-kerslake

    Help!

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  • Margaret Jones-kerslake

    This is frustrating, if anyone who can help sees this respond in kind. Thanks

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