Why can't I access this ticket?

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  • Jessie Schutz
    Comment actions Permalink

    Welcome to the Community, Florence! I'm so sorry for the delayed response!

    It looks like you submitted a ticket about this as well, but the situation resolved on its own. My educated guess is that there was a caching issue happening in Chrome...those usually clear up on their own once the browser cache refreshes. You can also force it by refreshing the page or clearing your cache cookies.

    Let us know if you need anything else!

  • Florence Au
    Comment actions Permalink

    I am also experiencing this on Google Chrome. However, I am able to access the page on Firefox. I am an admin. 

    Can someone please contact me and let me know how I can fix this? Thanks! 

    - Florence


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