Salesforce: Syncing lookup field information to Zendesk Support

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2 Comments

  • Line Kaarhus

    Perfect! I was scratching my head after I could only get numbers to appear in the "Account Owner" organization field I created in ZenDesk.

    Now I am able to sync Salesforce "Account owner" to an account owner text field in ZenDesk, which allows agents to easily identify which light agents they need to pull in when needed. 

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  • Nicole - Community Manager

    Glad it's helpful, Line. Welcome to the Zendesk Community!

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