Adding a note to a Help Center article

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11 Comments

  • Deb Chatigny

    Eve, this is great and works perfectly - thank you!

    Is there any plan to add this as a regular style in the article editor?

    1
  • Nicole - Community Manager

    Hey Deb - 

    We haven't currently heard of any plans to add this into the editor, but you're welcome to make that suggestion in the Product Feedback topic, where our Product Managers are more likely to see it. 

    0
  • Elizabeth B

    Very helpful! +1 to seeing more graphical options like colored boxes, icons, etc. for special content.

    0
  • Mary Paez

    Do you have an example of this callout?  (would like to see an example of what it will look like)

    0
  • Deb Chatigny

    Hi Mary - here's a link to a help center article with a note:

    https://support.edx.org/hc/en-us/articles/206503268-What-languages-are-edX-courses-taught-in-

    0
  • Mary Paez

    One suggestion for making this even better....Add an icon on the toolbar that allows you to add the callout without going into the HTML.  Paste in your text and the css automatically formats the callout in the saved version of the article (don't have to preview to see).  It would prevent Agents from messing with HTML code.  

    A simple icon to paste in text and click ok would be fantastic!

    0
  • Jessie - Community Manager

    Thanks for the suggestion, Mary!

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  • Michael Harris

    Concur with Mary's suggestion on this for Guide, but a minor modification and additional enhancement need around this.

    As this is essentially a style, this should be accessible within the Style dropdown in the WYSIWYG editor.

    Secondly, the WYSIWYG editor doesn't render custom styles at all.

    So whilst the user may have the style correctly coded in the article source, they can't see and confirm it's working as until they've saved the article. This in turn means they risk publishing content which isn't yet intended for public consumption - solely to see if something worked (and presuming they have permissions to publish directly).

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  • Nicole - Community Manager

    Mary and Michael - 

    I encourage you to post your feedback in the Product Feedback topic, so other users can see it, add their own comments, and vote for the ideas you're sharing. 

    0
  • Mary Paez

    Can you add a link to this in the Product Feedback topic?

    0
  • Nicole - Community Manager

    Hey Mary - I see that you linked to this in your post in Product Feedback. If anyone else would like to add their voice or vote to Mary's suggestion, you can find it here: Add Callout icon on toolbar to make it easier to add callouts to articles

    0

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