How are users' languages set in Support? Follow

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2 comments

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    Anil Kumar

    Hello Danielle,

    This is very useful content to understand the languages in Support.

    I have a question regarding User's language and Additional Languages could you please help me to understand that.

    As we can see that there are 60+ languages in Setting->Account->Localization BUT those all language are not listed while editing a user's language.

    Is there any reason for that or some steps we need to follow to show all languages in user edit section.

    Example: Suppose we have to set Arabic language(not listed) for a user/agent, how could we achieve that in support?

    Thanks in advance

  • Avatar
    Anil Kumar

    Hi Danielle, I got my answer here

    Language codes for Zendesk-supported languages

    List Locales for Agent

     

    Thanks anyways

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