Zendesk Talk number availability and pricing

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  • Christoph Kutz



    any plans when numbers for Russia and Turkey will be available?

    Those numbers are already available at Twilio directly...

  • Shaun

    Hi Zendesk team, could I understand how the Avaya CTI Integration plugin works with Zendesk Talk. In the pricing above, in particular 'answer using a phone', does this refer to such integration or is there some other method of call forwarding that incurs the higher charges?

    Thank you!

  • Brett Bowser
    Zendesk Community Team

    Hey Shaun,

    If you have any questions regarding the Avaya app you'll want to reach out to the developers directly. You can find out their contact information on the app page which I've linked for you here

    Hope this points you in the right direction!

  • Chris Leung

    I would like to know.

    If I make calls to and from Hong Kong, Macao and China.

    How much will be the charge in HKD?


  • Dave Dyson
    Zendesk Community Team

    Hi Chris -

    The tools above will allow you to calculate the pricing for inbound and outbound calls - you'll need to calculate each scenario separately. Note that inbound calls to China are not an option at this time.

    Pricing is available in USD, GRP, or EURO only.


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