Stay on top of any service incidents affecting your account with email notifications. Support administrators and agents can opt in to the notifications with a setting in the user profile.
In addition to opting in to email notifications, you can stay up-to-date on incidents directly through our System Status page.
To enable incident email notifications
- Click your profile icon in the upper-right corner, then select View profile.
- Select the Preferences tab.
- Enable the Incident Email Notifications setting.
Your changes are automatically saved.