How do I rename and translate default links in the Help Center?

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14 Comments

  • Aswin Kannan

    Can we use similar methods to rename other default texts? For instance, we want to rename "Promoted Articles" as "Trending Topics", "Recently viewed articles" as “Recent Articles”, etc.

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  • Jessie Schutz
    Zendesk team member

    Hi Aswin!

    I imagine that you should be able to do this with any links in the Help Center, although I've never tested it myself. Have you had a chance to give it a try since you posted here?

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  • Aswin Kannan

    Yes, we were able to do it using Dynamic Content. Thank you!

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  • Nicole S.
    Zendesk Community Team

    Glad to hear you got it working, Aswin. Thanks for letting us know!

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  • Tetyana

    Hello.

    Unfortunately, this variant doesn't work for 'sign in' link. At first time text from Dynamic Content appears for a moment and then disappears, but later doesn't appear even for a second. What can you suggest?

    My code looks like this: {{#link 'sign_in'}} {{dc 'log_in'}} {{/link}}

    Thanks in advance.

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  • Jessie Schutz
    Zendesk team member

    Hi Tetyana!

    Have you tried looking at it in an incognito browser? It could be a caching issue.

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  • Tetyana

    Hi Jessie!

    Yes, I've tried. Behavior is the same.

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  • Jessie Schutz
    Zendesk team member

    Hey Tetyana!

    I'm going to check with our Community Moderators to see if they have any ideas. Hopefully they'll be able to help!

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  • Dan Ross
    Community Moderator

    Hi Tetyana,

    Nothing looks out of the ordinary that I can see. You might want to try contacting Zendesk Support on this one, what you have looks like it should work!

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  • Tetyana

    Dan Ross, thanks for reply.

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  • Tetyana

    Sorry, guys.

    I just found an extra code in script file, which was overriding this solution. Everything works fine now.

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  • Jessie Schutz
    Zendesk team member

    Glad you got it working, Tetyana!

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  • Magnus Johansson

    If I change the wording of "submit a request" in the link (and the headline of the new request page), how can I change it also in the breadcrumbs?

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  • Brett Bowser
    Zendesk Community Team

    Hey Magnus,

    While this doesn't fit your exact use case, the following article may help point you in the right direction: How do I update the breadcrumbs in the Help Center to match a custom Community name?

    I hope this helps!

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