Configuring the components in your Web Widget Follow

Comments

4 comments

  • Avatar
    Joana Crisostomo

    What are the fields that are included in the Contact form by default, if no custom fields are added?

  • Avatar
    Nicole Relyea

    Hey Joana, here's what the default ticket form settings look like: 

  • Avatar
    Joana Crisostomo

    Thanks @Nicole. 

    So if I understand correctly, when the end-user sees the web widget window in our website, the default fields they'd have to fill in would be just subject and description?

  • Avatar
    Nicole Relyea

    that's correct, unless you make other fields required. 

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