We're pleased to announce that we've got a new and improved interface for the trigger edit page. If the design looks familiar, it's because it's the same one we're already using on the macro edit page.
As of July 28, 2017, we've completed the phased rollout and it is now available to all accounts.
The interface has been redesigned for clarity and ease of use.
You can now add a description of the trigger. We know it isn't always easy to describe a trigger in the space allotted for a title (nor would you want a long title cluttering up the list view). So we gave you a place with more room to say what you need to say.
We removed the "permalink" feature that was a remnant of the days when you couldn't just copy and paste the URL from the browser. But now you'll be able to do that, so we freed up the space.
If you originally used commas to separate your tags, the commas will now be added to the end of the tag. To enter separate tags, please use spaces instead.
For more information on working with triggers, see Creating and managing triggers for ticket updates and notifications.
What you can't see is that we also rebuilt the page "under the hood" to enable it to support new features reliably. Stay tuned for those!
Other rule edit pages (Views and Automations) will get the new-UI treatment in the future. Stay tuned for those too!