In addition to the Help Center article editor toolbar, you can use keyboard shortcuts to help format your knowledge base articles.
Below are the available keyboard shortcuts and their functions. For information on the article editor toolbar, see Help Center article editor toolbar reference.
| Shortcut | PC | Mac |
| Bold | Ctrl+B | Command+B |
| Italic | Ctrl+I | Command+I |
| Underline | Ctrl+U | Command+U |
| Select All | Ctrl+A | Command+A |
| Redo | Ctrl+Y Ctrl+Shift+Z |
Command+Y Command+Shift+Z |
| Undo | Ctrl+Z | Command+Z |
| Header 1 | Alt+Shift+1 | Ctrl+Alt+1 |
| Header 2 | Alt+Shift+2 | Ctrl+Alt+2 |
| Header 3 | Alt+Shift+3 | Ctrl+Alt+3 |
| Header 4 | Alt+Shift+4 | Ctrl+Alt+4 |
| Header 5 | Alt+Shift+5 | Ctrl+Alt+5 |
| Header 6 | Alt+Shift+6 | Ctrl+Alt+6 |
| Paragraph | Alt+Shift+7 | Ctrl+Alt+7 |
| Div | Alt+Shift+8 | Ctrl+Alt+8 |
| Address | Alt+Shift+9 | Ctrl+Alt+9 |
| Focus to menubar | Alt+F9 | Alt+F9 |
| Focus to toolbar | Alt+F10 | Alt+F10 |
| Focus to element path | Alt+F11 | Alt+F11 |
| Focus to contextual toolbar | Ctrl+Shift+E Ctrl+Shift+P |
Ctrl+Shift+E Ctrl+Shift+P |
| Insert link | Ctrl+K | Command+K |
| Toggle Fullscreen | Ctrl+Shift+F | Ctrl+Shift+F |
| Save | Ctrl+S | Command+S |
| Find | Ctrl+F+Query | Command+F+Query |
5 Comments
Ahhh, shortcuts to headings, the next best thing to having the option in the wysiwyg editor itself.
Hi. I'm trying to find out if I can use (or create custom) keyboard shortcuts to insert other elements like call-outs, block-quotes, ordered lists, etc?
The objective is to be able to insert elements without having to copy/paste html into the source code.
Hi Rich!
It's not possible to create custom keyboard shortcuts in-product. In lieu of that, I'd recommend using a text expander app. I've been using aText for a long time; my only complaint is that you have to manually back up your stuff; if you don't and you have to reinstall you're stuck. There are many other options out there as well, so you can find something that will work for your team!
Thanks Jessie,
That's a helpful tip that I hadn't considered. I tried a few chrome extensions and found Text Blaze to be the most useful (early days though).
Hi Rich! I'm glad you found it helpful!
Please sign in to leave a comment.