Keyboard shortcuts for formatting knowledge base articles

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7 Comments

  • Jacob J Christensen

    Ahhh, shortcuts to headings, the next best thing to having the option in the wysiwyg editor itself.

    1
  • Rich Andersen

    Hi. I'm trying to find out if I can use (or create custom) keyboard shortcuts to insert other elements like call-outs, block-quotes, ordered lists, etc?

    The objective is to be able to insert elements without having to copy/paste html into the source code.

    0
  • Jessie Schutz

    Hi Rich!

    It's not possible to create custom keyboard shortcuts in-product. In lieu of that, I'd recommend using a text expander app. I've been using aText for a long time; my only complaint is that you have to manually back up your stuff; if you don't and you have to reinstall you're stuck. There are many other options out there as well, so you can find something that will work for your team!

    0
  • Rich Andersen

    Thanks Jessie,

    That's a helpful tip that I hadn't considered. I tried a few chrome extensions and found Text Blaze to be the most useful (early days though).

    0
  • Jessie Schutz

    Hi Rich! I'm glad you found it helpful!

    0
  • Melody Quinn

    If there a shortcut for indenting?

    0
  • Brett - Community Manager

    Hey Melody,

    I did some digging on my end and it doesn't look like there's a keyboard shortcut available for indenting at this time.

    If this is something you're interested in, I encourage you to create a feedback post in our Guide Product Feedback forum for our Product Managers to review.

    Cheers :)

    0

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