Question
Can I see who voted on articles in my knowledge base?
Answer
Although it is not natively possible to view which user voted on an article within your knowledge base, it is possible to obtain this data via the API. For more information on retrieving data for votes on articles, refer to the Help Center API.
3 Comments
hello
is it in any backlog on product side? will this be part of an Explore Dataset soon ?
I would also like to know whether this is exposed in Explore or not.
Hi Gaetan and Gary -
The Explore product team has indicated that they do intend to add Help Center datasets to Explore, however they have not expanded upon what exactly you will be able to report on within those data sets. We don't have an ETA for this, but I do not expect to see it until the end of this year at the earliest.
Here are some product feedback discussions you may want to up vote and add your request to:
Guide data analytics in explore
Help Center Reporting
Create dataset for end-user behavior in Guide
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