We are continually working to keep pace with modern best practices for the web. With the release of our Copenhagen theme for Help Center, we took a step forward. We are now supporting responsive design, accessibility, and other important web standards out of the box when a user starts a new Help Center.
In order for us to stay focused on these standards and the Copenhagen theme, only customers who have a non-customized version of the Copenhagen theme will receive updates automatically.
If you have any of the following themes, you will no longer receive automatic updates for new features on these themes:
- The Wiry Merchant
- The Curious Wind
- The Noble Feast
- The Humble Squid
- The Swiftest Elk
If you’d like to take advantage of any new features, and you are on Guide Professional or Legacy, you can use the guidelines we provide with each new feature to manually implement that feature in your theme.
We will continue to support bug fixes for the standard legacy themes, and those will be pushed out automatically.
If you are currently using a standard legacy theme, we’d recommend taking a look at the Copenhagen theme. We believe that it has major improvements in usability and performance over our previous themes. One thing to note, once you switch to Copenhagen and publish your theme you will no longer be able to switch back to your legacy theme.