Can triggers parse the body of an inbound text message?

Question

Can triggers parse the text of an inbound text message?

Answer

Yes, this can be accomplished through the trigger condition Comment text > Contains at least one of the following words. Adding this condition to a trigger will ensure that the trigger looks for specific words in an SMS message.

Example:

For subsequent updates, you would want to have the following conditions in your trigger: 

 

And if you are still thirsty, here is more information about triggers.