How to route tickets based on requester's country Follow

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2 comments

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    Søren Myllerup Mikkelsen

    Would you have to add all the countries one by one?

  • Avatar
    Jessie Schutz

    Hi Søren!

    For the custom field, you'd need to manually type in each country but the tag will automatically populate based on what you typed above it.

    For the Triggers, you would need to create a separate trigger for each country.

    Let us know if you have any other questions!

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