You can access your help center themes on the Themes page. From there you easily copy a theme, rename a theme, or delete a theme.
Copying a help center theme
You can copy any of your existing help center themes. If you need to update your live theme, it's a good idea to copy it first so that you can edit the copy and not the live theme.
To copy an existing help center theme
- In Guide, click the Customize design icon (
) in the sidebar.
The Themes page opens.
- On the theme you want to copy, click the options menu (
), then select Copy.
The new theme appears on the Themes page.
Renaming a help center theme
You can rename any of your existing help center themes, including the live theme.
To rename an existing help center theme
- In Guide, click the Customize design icon (
) in the sidebar.
The Themes page opens.
- Hover your mouse over the theme you want to rename.
- Click the options menu (
), then select Rename.
The name on the theme becomes editable.
- Enter a new name for the theme.
- Press Enter to save your changes.
Deleting a help center theme
You can delete a theme if needed. You cannot delete your live theme. If you need to delete your live theme, you must first set another theme as live.
To delete an existing help center theme
- In Guide, click the Customize design icon (
) in the sidebar.
The Themes page opens.
- Hover your mouse over the theme you want to delete.
- Click the options menu (
), then select Delete.
- Confirm that you want to delete the theme.
The theme is removed from the Themes page.
5 Comments
How do I change the screen shot used for a theme's icon on the Theme's page?
Our Live theme is based on Copenhagen and the icon looks like Copenhagen, though the customized home page looks nothing like it.
Hi @Scott,
Right now the only way is to export your theme, replace the file called thumbnail.png and re-import.
Thanks Augusto.
We're doing some changes to our home pages, so will wait until those are done before trying this. Haven't done an export before, but sounds straightforward.
I have two themes and somehow both of them are live. I don't have the option to deactivate either of them. How do I fix this?!?
Hey Katie,
Only one theme should be active on your account. Can you provide a screenshot of what you see on your end when you're managing your themes?
Let me know!
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