This article lists the current and legacy Zendesk Talk plans and includes information on how to view the features available for these plans. Talk plans prior to September 6th, 2017, are referred to as legacy plans.
Current and legacy plans
The following table shows the legacy Talk plans, available prior to September 6th, 2017, and their corresponding current plans:
|Legacy Talk plan type||Current Talk plan type|
|Advanced||None (see note below)|
|None||Professional (see note below)|
|Partner Edition||Partner Edition|
Determining which plan you're on
If you purchased a plan before September 6th, 2017, you will remain on that plan. However, if you are a Talk Lite customer you can only upgrade to one of the new Zendesk Talk plans.
To confirm which plan you are on
- In Zendesk Support, click the Admin icon (), then click Settings > Subscription.