What is a brand ID and how can I find it?

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  • Max McDaniel

    Why is this information so difficult to find and requiring of a workaround to actually extract the ID? 

  • Alfredo Navarro


    Indeed I fully agree with Max, could it be possible to show the brand ID as an information when opening the details of a brand? this ID is key information when working with APIs.


  • Brett Bowser
    Zendesk Community Team

    @Max and Alfredo thanks for sharing your feedback! As mentioned above, you can use the API to pull your brand ID by entering https://subdomain.zendesk.com/api/v2/brands.json in your browser URL or viewing the Brand in the agent interface and pulling the ID directly from the URL. Apologies for not being able to provide an easier solution for you at this time :-/

    I would also encourage you to copy your feedback over to our Support Product Feedback forum which will help provide visibility to our Product Managers. It's also important to include your use case to give our team a better understanding of why this functionality is necessary.

    Thanks again :)


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