Importing and exporting your theme and manifest file (Guide Professional and Enterprise)

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  • Augusto Silva
    Comment actions Permalink

    Hey @Karen,

    In most cases, we will provide the user with a specific message - for example, templates with syntax errors or oversized files.

    If you are still seeing this generic message, please submit a request our way and we'll try to get this corrected.



  • Karen D Snyder
    Comment actions Permalink

    @Augusto, I have submitted a ticket on this issue, and am awaiting the outcome. It would be preferable if in all cases the error message would give a specific reason for the import failure.


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