This month's Fine Tuning session is hosted by Conchita on our Customer Success team.
Conchita covers how you can assess your support organization, including:
- Common misconceptions and mindsets to avoid
- Taking a realistic look at your organization's maturity level
- Keeping current in the ever-changing world of support
Check out the discussion in our community. You can participate by adding a comment to ask a question or to share your own experience.