Can I connect multiple Zendesk domains to one Salesforce account?

Question

Can I link multiple Zendesk Support accounts to a single Salesforce account, using the Zendesk for Salesforce integration?

No, it is not possible to connect multiple Zendesk accounts to a single Salesforce account via the Zendesk for Salesforce integration.

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Emelie Stjernquist
- October 15, 2020 13:45
So, does this mean that if you have 5 Zendesk subdomains, you can only setup 1 integration from Salesforce?

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Ben Van Iten
- October 27, 2020 14:03
Zendesk Community Team
Hi Emelie,

It means that if you have 5 subdomains, you could have one separate Salesforce integration for each Zendesk account. I hope that makes it more clear.

Please let us know if you have any further questions or concerns!

1
Emelie Stjernquist
- October 27, 2020 15:31
Hi Ben Van Iten,

Thanks!

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