Can I connect multiple Zendesk domains to one Salesforce account?

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  • Emelie Stjernquist

    So, does this mean that if you have 5 Zendesk subdomains, you can only setup 1 integration from Salesforce?


  • Ben Van Iten
    Zendesk Community Team

    Hi Emelie,

    It means that if you have 5 subdomains, you could have one separate Salesforce integration for each Zendesk account. I hope that makes it more clear.

    Please let us know if you have any further questions or concerns!

  • Emelie Stjernquist

    Hi Ben Van Iten,


  • Dwight Bussman
    Zendesk team member

    HeyO Emelie Stjernquist

    Just wanted to clarify the above point: while it's possible to have multiple subdomains, each of which is pointed at separate, unique instance of Salesforce, but it's not possible to have multiple Zendesk subdomains pointed at the same instance of Salesforce.

  • Emelie Stjernquist

    Hello Dwight Bussman,

    Okey, thanks for getting back. Then we need to re-think this.




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