Why do I see two widgets on my Help Center?

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2 Comments

  • Jay Frank
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    Why can't they both be active?

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  • Laura Hippert
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    Hi Jay, 

    If you want both of the widgets to exist, you certainly could have them, but the Web Widget can provide all the functionality in the Help Center. Having both would be redundant and will increase your page time load without adding any additional features. 

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