Salesforce phone number validation in Zendesk Support Follow

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    German

    Hello There - I was told by support the number or direct dial of  customer must be in +1########## without any spaces for Talk to be able to recognize the number. I don't have phone number validation enable but I'm passing a number in this format from salesforce using a formula text field but Zendesk is re formatting the number to (###) ###-####

    How can I prevent this if Talk will not work with it? Can you enhance Talk to recognize this otherwise? Thank you any one out there

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