Does Zendesk support read receipts? Follow

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5 comments

  • Avatar
    David Andrews

    Hi!

    We solved this problem! Our app is now live on the Zendesk app marketplace:

    https://www.zendesk.com/apps/support/my-read-receipts/

    Please feel free to use 'FIRSTMONTHFREE' to have the first month for free!

    David

     

  • Avatar
    Jessie - Community Manager

    Hey David! Congratulations!

    This is fantastic news for a lot of our customers. I'll be sure to feature it in the February Community Roundup!

  • Avatar
    David Andrews

    Hi Jessie,

    Thank you so much!!! We really worked hard on this and are going to be adding more features. I would be willing to create content to discuss how it reduces fraud, increases sales close rate, etc.

    Please feel free to contact me at support at MyReadReceipts.com if you would like any content.

    Thanks again!

    David

     

  • Avatar
    Scott Sorci

    Hi David - 

    I had a question regarding the MyReadReceipts app and pricing. It states on the App page, $1/user per month. Are we able to choose which agents we use this for? 

    i.e. If only two of my agents are doing collections and I only want to use it for them, would it only be $2/ month instead of all of my agents (15) being $15 per month? 

    Thanks! 

  • Avatar
    David Andrews

    Hi Scott,

    When you install the app you have the option to enable role restrictions by agent or group. If you have those 2 agents in a specific group you can restrict access to that specific group. If you have any questions you can contact us at support.

    David

     



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