Announcing updates to Guide native reporting data retention limits

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  • Sydney Neubauer

    We use a connector from Insights/Explore and get the data exported to a third-party program. Will this data retention affect third-party programs? Or is it only in Explore?

  • Dave Dyson
    Zendesk Community Team

    Hi Sydney,

    This data retention change is specific to the native dashboards in the Support product. It does not affect data that your connector pulls from Insights or Explore.


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