I am a Support agent that should also have access to Sell. I click on the product tray and select Sell, but I am unable to access my account. I am blocked by the error message: Your Sell Admin is still setting up your Sell account. Please come back later or reach out to your Admin.
My admin confirmed that they gave me access to Sell in Admin Center, but I still cannot get into my Sell account.
The error message indicates that an admin has not completed the steps to give you permission to access Sell.
Depending on your plan level and permissions, when an admin adds a user to the account in Admin Center, an additional setup step may be required in your Sell settings.
An admin on the account will need to complete the following steps for you.
- Ensure that the user has access to Sell in Admin Center.
- Click on the product tray and select Sell.
- Follow the Complete invitation process steps in this article: What do I need to do when I see an Action in the Pending Actions tab of my Sell settings?