Salesforce error: "Unable to create Salesforce PushTopic"

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4 Comments

  • Fred Thomas

    I am receiving a similar error just for the Contact sync "Unable to update Salesforce PushTopic. Review Salesforce API settings."

    I have verified settings, in fact, it was once functional but now will not allow me to re-enable. Org and ticket sync are enabled and functioning. Any steps to try for this particular message?

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  • Dwight Bussman
    Zendesk Team Member

    HeyO Fred Thomas

    There's a few reasons this could be happening. The fastest way to determine the cause of this would likely be on a screen-sharing session. I'll take a look to see if you've already got a ticket on this matter and get one started if you don't yet have one.

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  • Chris Wooten

    Dwight Bussman I am running into the same issue. My count in SF shows as 7. How many are needed for just the account to org sync?

    0
  • Dwight Bussman
    Zendesk Team Member

    HeyO Chris Wooten

    It looks like you're already working with someone on this matter within a ticket. If there are findings from that ticket that have a broader application, we can post them here after it's been resolved.

    1

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