Support Trigger Categories & Redaction in Agent Workspace!
On Thursday, April 8, the Community is hosting an event on Getting to know Trigger Categories and Redaction in Agent Workspace in Support. From 11:00 am - 11:45 am CST, we’ll be showcasing how to use these new features and answering your questions on the topic. We'll be joined by two members of the Zendesk Product Team, Nina Olding and JJ Miclat, who will be sharing their insights on these recent additions to Support. Anyone can attend – all you need to do is register here, but for those who can’t make it, we recommend registering anyway to receive a link to our post-event recording.