- Fixed an issue that caused extra spacing to be added to macros when applying to certain tickets.
Web Widget and Web SDK (for Messaging)
- [Web Widget Classic] Lazy load main Web Widget body on launcher click rather than on page load to improve performance & speed up load times
- [Messaging] Fix Web SDK open & close animations
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- La Poste - Lettre recommande (Support)
- La Poste - Lettre recommande lets you send your registered letters online directly through Zendesk. Create your letters, and Lo Poste will print and distribute your letter via mail. You will be able to find in your ticket the proof of deposit and, if necessary, the notice of receipt. You will benefit from a quality service and the legal evidence necessary for the proper follow-up of your tickets.
- MCM Telecom Symphony Softphone (Support)
- MCM Telecom Symphony is a mature solution to enhance Call Center transactions. The application performs IP telephony services which allow us better communication from several places and multiple devices, higher availability, and real time communication. Receive customer service calls in Zendesk; Symphony automates ticket content management and call recording for you.
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