Does Zendesk support PKI authentication?

Question

Can I use Public Key Infrastructure (PKI) as an authentication method in Zendesk?

Answer

Zendesk doesn't support authentication through PKI. This sort of authentication relies on sending a new certificate fingerprint every time a user logs in. Zendesk always expects you to send the same certificate, which will be used to extract details such as name or email.

For more information, see the article: SSO (single sign-on) options in Zendesk