Current package version: 5.6.3
Package release date: April 3rd 2018
To upgrade your Salesforce integration from 4.3.4 or an earlier version
- Install package 4.3.5 (or package 4.3.5 for sandbox).
- After installation is complete, immediately install package 5.6.3 (or package 5.6.3 for sandbox).
To upgrade your Salesforce integration from 4.4.0 or a later version
- When running Bulk Sync, auto-matching on numeric field was failing
- Error was displayed when performing field mapping with Lightning enabled
- Bulk Sync was returning 429 errors when processing large datasets
- When running Bulk Sync with auto-matching, the phone number field wasn't getting synced to Zendesk Support
Please subscribe to this announcement to receive future notifications on updates to the Zendesk for Salesforce package For more information on the Zendesk for Salesforce package, please see the Zendesk for Salesforce Getting Started guide.