Basecamp target

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7 Comments

  • Paul Suh

    Anyone looking at this -- it only works with Basecamp Classic. There is no integration with Basecamp 2 or 3! 

     
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  • Martin Connelly

    Bumping this -- 

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  • Jessie - Community Manager

    Hey Paul and Martin! Sorry for the delayed response here.

    Can you be more specific about what's not working here? I don't know that there's anything I'll be able to do to help, since the set-up primarily happens on the Basecamp side of things and there's no official integration, but I'll do what I can!

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  • Paul Suh

    The problem is that Zendesk uses an completely outdated API for Basecamp -- it's working against Basecamp classic which is a decade old. See https://github.com/basecamp/bc3-api for their current API. It's pretty complete and straightforward -- and yes I am a programmer with lots of experience working with REST API's. 

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  • Jessie - Community Manager

    Hey Paul,

    I'm looking into this for you. I initially mis-read the instructions and thought that you'd be creating a target, not using a built-in target. I'll let you know if I find anything out.

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  • Martin Connelly

    Just wanted to follow this back up -- I know it's possible using 3rd party api connections (like zapier) but if there's going to be built in support, I'd love to use that!

     

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  • Nicole - Community Manager

    Hey Martin - 

    We haven't heard anything about a Basecamp integration being built, so I'd recommend moving forward with the 3rd party solutions at this point in time. 

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