The basecamp target is to push ticket updates in a Basecamp project as:
- New messages in a project
- New comments in a specific message
- New ToDo list
- New ToDo item in a specific todo list
Please follow these steps to create the target:
1. Enable API access in your Basecamp account
In order to use any third-party programs with Basecamp, you must first enable API access to your Basecamp account.
To enable API access, first navigate to your Dashboard, then click on the Account tab:
You will automatically be on the first tab, which is "Payment/Plans". If you scroll down on the page, you will see a section on the Basecamp API.
You should read and agree to the Terms of Service (they're short and worth reading) before checking the box and clicking the button. After you click the button, you will be able to use third-party software (like Project Recon ) to access your Basecamp account.
What if I don't see an API section? First, verify that you are on your global account settings, by going back to your Dashboard and clicking on the Account tab. Verify that you are on the Payment/Plans tab. If these things are true, and you don't see an API section, it means that you've already enabled API Access to your account.
2. Create the target in your Zendesk
Go to Settings -> Extensions -> Targets -> Add target in your Zendesk account, select 'Basecamp target' from the list and follow the examples and explanations to fill the form. Please test the target before creating it to check everything is working as expected.