Looking at satisfaction ratings with comments Follow

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2 comments

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    Aswin Kannan

    There should be a way to view the comments, or add a simple date range filter in the views (hours is not helpful). Moreover, I'm surprised to see that this data cannot be integrated in Insights. All we want to see is the satisfaction comments, ticket-wise, separated by ticket channels.

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    Nicole Relyea

    Hey Aswin - That's great feedback. I saw that you also posted it to the Product Feedback forum, which is great. That's where the Product Managers go to see what might be useful for users. 

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