Configuring Office365 Hosted Exchange Follow

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6 comments

  • Avatar
    marcelo

    hi there

    how do we configure Office 365 Business Essentials (GoDaddy) with Zendesk ?

    thank you

  • Avatar
    Nick Malone

    Hey Marelo,

    Was there an error you got when you tried to set it up? I know that the GoDaddy Office 365 accounts used to have some limits, but am unsure exactly what you are trying to do or if those limits still exist. If you haven't already, I would suggest trying to follow the instructions in this article and then let me know if you get stuck somewhere.

  • Avatar
    Ashley Doyle

    Hi Adam/ all.

    Just wondering if there is a way to view this article's history as the current update doesn't cover all potential issues with Zendesk and O365 - and I'm hoping the previous version of this article does.

    Thanks

  • Avatar
    Nicole - Community Manager

    Hi Ashley - 

    We do not appear to have a previous version of this article on record, and Adam is no longer with the company. Do you have some specific questions we can answer for you? 

  • Avatar
    Ashley Doyle

    Hi Nicole,

    Our company recently migrated from outlook 2016 on premises to Office/Outlook 365. This appears to have caused some issues with being able to send/receive tickets via our support mailing address. I was hoping past versions of this article would be able to assist with a fix.

    After further investigation it has been found that there's some issue internally that needs to be resolved. I'll send through a support request if there are any other issues.

    Thanks.

  • Avatar
    Nicole - Community Manager

    Thanks for the update, Ashley. Hope it gets sorted for you!

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