Automating the Creation of Google Calendar Events From “Task” Tickets Using a Zapier Trigger

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2 Comments

  • info

    What kind of custom field in Zendesk Support do I need to add for the start time and end time? I already added the date field in Zendesk Support.

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  • Jessie - Community Manager

    Hi there!

    There aren't any custom fields that let you specify a ticket due time; when you're working with Tasks in Zendesk, the due date time is always 12 pm. So you don't need to worry about adding a custom field. When the calendar event is created, it should automatically set the time as 12 pm.

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