Opening ports for Zendesk Talk Follow

Use the video tutorials in this article to open your ports for Zendesk Talk.

Port requirements for computer and network firewalls are:

  • Port exceptions added to computer and network firewalls
  • Ports: UDP 10,000-60,000 (Outgoing)
  • *No designated IP's available, must be open for all traffic*

This article contains the following sections:

 

How to open your computer ports (tutorial videos)

Mac OSX

Opening Ports For Zendesk Talk on Mac computer Firewall

 

Windows 7/Vista/XP

Opening Ports For Zendesk Talk on Windows 7/Vista/XP and a Computer Firewall

 

Windows 8

Opening Ports For Zendesk Talk on Windows 8 and Computer Firewall

 

How to open your home network ports (tutorial videos)

Mac OSX

Opening Ports For Zendesk Talk on Mac and a Home Router

 

Windows 7/Vista/XP

Opening Ports For Zendesk Talk on Windows 7/Vista/XP and a Home Router

 

Windows 8

Opening Ports For Zendesk Talk on Windows 8 and a Home Router

 

How to test if your ports are open

 

Visit this site by Twilio (our provider) and use the This Link to check your bandwidth and WebRTC ports. This will show you if you need to adjust any firewalls and open any ports. You must be able to pass this test to use Zendesk Talk. If you need assistance, please contact support@zendesk.com .

 

 

 

 

 

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