Change your Help Center design using Dynamic Content (Support Professional and Enterprise) Follow

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9 comments

  • Avatar
    Andreas Schuster

    Is it possible to use dynamic content in an help center article as well?
    For example localized URLs?

  • Avatar
    DeShawn Witter

    @Andreas

    Dynamic Content placeholders will not work in articles, unfortunately. As a workaround, you can remove the language identifier from the URL (en-us, for example) and it should display in the language chosen by the end-user. I hope this helps answer your question!

  • Avatar
    Eva Wilhelmsson

    Hi, 

    I get an error messade that it's not possible to save because of the unvalid reference on row 3 (my {{dc.welcome}} ). I creates one dc in swedish and one in english, can that be the problem? 

  • Avatar
    Jessie Schutz

    Hi Eva!

    Did you create two separate dynamic content items, or one dynamic content item with two variants? I think that if you have two different DC items with no variants the placeholders won't work.

  • Avatar
    Mario Valdes

    Hi @Eva I was having the same problem, in order to fix it you should call your dynamic content as follows:

    {{dc 'welcome'}}

    That is, replace the . for a space and use sigle quotes around your dynamic contente title.

    Hope this helps, cheers.

  • Avatar
    Anil Kumar

    Hello,

    Can we use dynamic content in JS file?

    Thanks

  • Avatar
    EJ Hernandez

    Hi Anil,

    I'm afraid that it is not possible to use dynamic content in a JS file.

    As a workaround, what you can do is to create a hidden input field and within that place the dynamic content as its value. Make sure to create an ID for that so that you may use that as a reference in your JS file. I hope that helps.

  • Avatar
    Jacob J Christensen

    This is awesome! Thanks Arnaud!

  • Avatar
    Vladan Jovic

    The only way to use DC in JS is if we put JS code into HTML script tag on any of pages (or header/footer). 
    The same thing is about using DC into CSS (putting CSS in HTML with style tag). eg:

    <style>
    h1.welcome-note {
    color: {{dc "color_font"}};
    }
    </style>

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