Using "Hours since...is" and "Hours since...greater than" in automations Follow

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3 comments

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    Camille Wagner

    If you update the status from Pending to Pending, does the clock restart? Or is this based on the initial pending status?

  • Avatar
    Monika Jurczyk

    @Camille Wagner,

     

    Did you ever get a response to your question?

  • Avatar
    Colin Piper

    So I have not tried this in well over a year but certainly in my experience changing the status from pending to pending does NOT reset the clock. However if you change the status then in another update cycle change it back again then this will work. 

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