Moderating end-user content (Guide Professional and Enterprise)

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  • James Green

    Understood! Thanks for the reply.

  • Andrew J

    An ideal solution for Zendesk to implement would be to add the ability to use 'allow' keywords, or simple match logic, eg 'heII, -heIIo'. Using capital i there to hope I get thru. Whatever you do, don't mention docu+mentation in the forums 😂

  • Genna Gores

    Is there a way to make sure the customer get an email when their community forum post has been approved through the moderation process?

  • Brett - Community Manager

    Hi Genna,

    There's no way to set up an email notification for when a post has been approved through moderation. I do see how this could be a useful feature however!

    I would recommend adding your feedback to our Guide Product Feedback Forum which will help provide visibility to our Product Managers as well as other users in need of a similar functionality.

    Let us know if you have any other questions!


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