Moderating end-user content (Guide Professional and Enterprise)

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  • Genna Gores

    Is there a way to make sure the customer get an email when their community forum post has been approved through the moderation process?

  • Brett Bowser
    Zendesk Community Team

    Hi Genna,

    There's no way to set up an email notification for when a post has been approved through moderation. I do see how this could be a useful feature however!

    I would recommend adding your feedback to our Guide Product Feedback Forum which will help provide visibility to our Product Managers as well as other users in need of a similar functionality.

    Let us know if you have any other questions!


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