Printing tickets Follow

Comments

5 comments

  • Avatar
    Sean Morrissey

    with the new views available to filter Public and private comments. The print feature should be upgraded as well to print public, private or ALL tickets. 

  • Avatar
    Jeroen Poppe

    Is it possible to print for example 20 selected tickets at once?

  • Avatar
    Trisha Patel

    Hey Jeroen, We can only print one ticket at a time I'm afraid. You're more than welcome to create a feature request about this here.

  • Avatar
    Philipp Sauer Yfu

    Is it possible to add the printing feature to Zendesk Inbox as well please? At the moment printing conversations is not possible there, which is really a lack of functionality! What do you think?

  • Avatar
    Jessie Schutz

    Hey Phillipp! I checked the Inbox Knowledge Base and didn't find anything about printing from Inbox. You can print from the browser, as you can with any page, but of course that doesn't do any special formatting. 

    If your emails are being forwarded into Inbox from another email client, you could go into that email account and print from there...most email clients do a good job of formatting emails for printing purposes. That's pretty labor-intensive, though, so it would really only be practical for a one-off.

    I would definitely suggest that you contact our Inbox team to let them know about your suggestion. Be sure to include your detailed use case!

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