Branding the agent interface Follow



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    Karen McElhinney

    I am having a problem getting favicon uploaded. We had one working fine but I deleted it to be replaced by our new one. I click browse, select the file and then scroll down to the bottom and click 'save tab' but nothing gets uploaded. Tried a .png and a .ico.


    Please help!

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    Jessie Schutz

    Hi Karen! Sorry for the delayed response here.

    I checked with our Sustaining team and was able to find out that what you're experiencing is a known issue. The good news is that we're rolling out a fix for it today! Please let us know if you continue to experience any issues.

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