Analyzing your Net Promoter Score℠ survey results (Professional Add-on and Enterprise Add-on)

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2 Comments

  • Ida
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    Since yesterday I was unable to export the latest NPS comments.
    After few tentative I found a solution,
    NPS exportation have always the same link pattern

    https://DOMAIN.zendesk.com/nps/file/survey_responses/NUMBER

    Domain will be your own domain
    and 
    Number is the actual number of the NPS of the selected time frame usually 12 digit.


    Hope this will help

    0
  • Brett - Community Manager
    Comment actions Permalink

    Thanks for sharing Ida!

    If you do continue to experience issues with exporting your NPS content feel free to send us an email to support@zendesk.com and our team can take a look :)

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