Agent interface overview video Follow



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    Ben Knudson


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    Yao Paine

    why I can't access to this page .tell me I am not authorized to access this page.

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    Meeri Saksman-Toikka

    Where are the training videos that used to be here?

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    Jessie - Community Manager

    Hi Yao and Meeri!

    It looks like those links are pointing to some internal documentation for some reason. I'm following up with our Documentation team to get it fixed. :)

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    Austin Villanueva

    Hi Zendesk support team, 


    I just wanna ask if, is there a way to do a url search similar to the old classic agent interface. Because previous agent interface have this feature, it allows us to search ticket with prepopulate url string but now we can't do about it. Is there any way we can achieve it again with the new agent user interface. ???

    I hope you'll support this because it is really useful for us and any other companies.

    Thank you.





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