Quicktab for Chrome

Have more questions? Submit a request

40 Comments

  • Paul Davis
    Comment actions Permalink

    A Firefox version would be fantastic! Chrome doesn't work for a number of our web-based apps for our Mac OS users, so they only use Firefox and Safari. This extension is a real boon, but not having it in Firefox is a huge drain. 

    And not to get too picky about it, but the Firefox addon frameworks are almost identical to Chrome so that dev would have a much easier time of supporting both browsers...

    0
  • Tom Walker
    Comment actions Permalink

    RAVE: I love this app, saves me from having so many tabs open.

    FEATURE REQUEST: One thing I would like to request though... Can this be modified to be compatible with the URL's that get created from the "Copy and Share this Search Query" button that is at the right end of the search bar? Currently, when I have the app enabled, the links do not do the search, it just sends me to the search page. Disabling the app allows the links to work properly.

    Please and thank you!

    2
  • alex_mayorga
    Comment actions Permalink

    Seems like somebody has ported it to Firefox over at https://github.com/dtf0/zendesk-quicktab/ FWIW.

    0
  • Dillon
    Comment actions Permalink

    👋

    I've been working with the Zendesk Support team to get Quicktab opensourced, which they've kindly done here: https://github.com/zendesklabs/QuickTab

    One thing to note is the following:

    > Keep in mind that this is considered a "Zendesk Labs" project, meaning it's not supported and not necessarily actively maintained (in fact, the source code pushed was last updated about three years ago). It has no official owner internally, as it was created by a past employee, but is obviously still useful.

    The version that alex_mayorga posted was quickly hacked together from the compiled version of the Chrome extension, and seems to be working as expected for now (you can download and install a signed version from the "releases" tab). I'll be removing that repo in favour of a fork of the original source and putting releases on Firefox Add-ons down the road, however.

     

    PS, thanks again to the folks at Zendesk for releasing this to the community!

    0
  • Marcelo
    Comment actions Permalink

    Similar to Walker's comment above, when a user clicks a link with a target URL like this:

    https://company.zendesk.com/agent/search/1?q=YOURQUERY

    The extension correctly brings you to the tab with Zendesk, but the query is not in the search form field & no search is performed.

    0
  • Daniël Nieuwendijk
    Comment actions Permalink

    It appears that the extension was removed from the Chrome Web Store. Can anyone comment on:

    1. whether it is expected back, and
    2. if the removal was security related.
    1
  • Gail L
    Comment actions Permalink

    Hi Daniel,

    This extension is not expected back in the Chrome store. The removal is because the team that originally built it is no longer supporting it and there are not current plans to update it.

    We'll be updating our documentation to remove links to the Chrome store since it's no longer available there. There is still a copy of it in our GitHub repository if you want to download it there. 

    1
  • PatrikM
    Comment actions Permalink

    Is there a way to notify Zendesk devs that Quicktabs is the only way in which Zendesk is usable with Talk?

    Talk breaks Zendesk functionality which seems to be "a feature, not a bug" altho Talk definitively makes the Agent tabs behave as if they were intoxicated on booze.

    Zendesk is my main tool which i use for several hours every workday so of course this is a huge problem for me and likely other support workers.

    0
  • Victor Vicencio
    Comment actions Permalink

    Hi,

     

    We recently got a new laptop and was trying to get Quicktabs. We tried packing it from our old laptop, but it said that the extension was corrupted and Repair wasn't doing anything either. So we tried the file from GitHub as mentioned above and got this error as well.
     does anyone know how to fix this? We would really appreciate it.

    0
  • PatrikM
    Comment actions Permalink

    try running it unpacked straight from the folder instead. might work

    0

Please sign in to leave a comment.

Powered by Zendesk