Enabling multiple organizations for users (Professional and Enterprise) Follow



  • Avatar
    Kim Robinson

    This says it can happen on Pro and Enterpise, so why am I not seeing this, because of the change and we have had this account longer than the Pro and Ent pricing plans.

  • Avatar
    Kim Robinson

    I have already enabled "Allow users to belong to multiple organizations" before my above post.

    Old Subcription class: Support Plus

    according to About Zendesk Support plan types


    Plus = Pro

    Legacy plan Current plan
    Enterprise Enterprise
    Plus Professional
    Regular Team
    Starter Essential

    What can be done?

  • Avatar
    Jessie Schutz

    Hey Kim!

    I'm sorry, I'm not 100% sure what you're asking here. The feature is available to you, and you've enabled it, correct?

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