Multibrand resources (Professional Add-on and Enterprise) Follow

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2 comments

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    Merethe Needham

    Can one customer log cases and two different brands and if so, can they see on their help center if all the cases logged under their company?

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    Nicole Relyea (Edited )

    Hey Merethe - I'm asking around for the answer to your question, but in the meantime, have you reviewed all of the Multibrand videos yet? 

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    Update: official word from our Product Champion is that those tickets will show up in the help center associated with the brand, not one central inbox. 

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