Creating webhooks with the HTTP target

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65 Comments

  • Marcos Sasson
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    If a webhook failed, will I receive a notification?

    Can I manually retry it?

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  • Dan Ross
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    Marcos Sasson

    At this time, Zendesk only sends emails to admins if a target is disabled from too many consecutive errors. After 21 failed attempts, Zendesk will auto-disable the target. Unfortunately, it doesn't send notifications for single failures at this time, but I think that'd be a great feature request. Please post it in the product feedback section of the forums, I know I would definitely upvote it!

     

     

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  • Nicole - Community Manager
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    Thanks for creating that feedback post, and for coming back to share the link to it, Marcos! If others are interested in Marcos' suggestion, please go up vote his post and add any details you can to the request in the comments.

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  • Dan Cooper
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    I noticed there is an API for Target Failures that might be worth checking out.  It's listed as a development API at the moment, but if you were to poll that API, you might be able to get some more granular control in place to to monitor your targets (and potentially re-enable them using the Targets API).

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